Visitation Policy

We are pleased to announce that we are now taking reservations for wine tastings starting Friday, June 12. This will be the first step in a phased and measured reopening of our hospitality programs and grounds. We will be following all safety and sanitation guidelines established by Sonoma County and the State of California, including social distancing and face mask requirement.

RESERVATIONS WILL BE REQUIRED
Our temporary hours of operation will be from 11 am to 5 pm with last reservation set for 4 pm. We will be open Thursday through Monday and closed Tuesdays and Wednesdays. Click here to book your experience. We will not be able to accommodate guests without an appointment. Maximum guest count is 6 people and no outside food or picnicking is permitted at this time.

POLICY FOR YOUR VISIT
A host will welcome you at our check-in station. Only guests with reservations or confirmed curbside pick-up times will be permitted on property. All tastings will be outdoor until further notice. There will be no service at our indoor tasting bars.

For the safety of our visitors and staff, please wear your face mask as you exit your vehicle and until you are seated at your table. You may remove your mask once tasting begins and for the duration of the tasting with your party. Please follow directions from your host to comply to all policies during your visit.

Please note we will continue to modify our policies based on guidelines established by State and County over the next several weeks.

We reserve the right to refuse access or service to any customer who (1) displays any symptoms consistent with COVID-19; (2) fails to comply with our social distancing protocols; (3) fails to wear a face mask.

SAFETY PROTOCOLS
To ensure safety of our staff and patrons, we are implementing the following measures:

  • Social distancing: staff and customers are required to abide by 6’ social distancing guideline. Face mask is required to access property and until guest is seated for tasting; it is always required indoor or when proper social distancing cannot be honored.
  • Gloves are used for any food preparation and handling of disposable items
  • Outside food and beverage are not allowed. No picnicking.
  • We have food pairing options available for your purchase to add on to your tasting experience
  • All furniture has been rearranged to ensure proper distancing
  • All tables, chairs and high-contact surfaces are sanitized between groups
  • Disposable single-use menu with pre-selected flight is provided to each group
  • Sanitizer is available to staff and guests during their visit
  • Common areas like restrooms, railings, door handles, and other high-contact areas are cleaned and sanitized throughout the day.
  • Health-check protocol before start of shift has been implemented and rigorous hand-washing procedures have been established for all staff.

CURBSIDE PICKUP
We will continue to offer curbside pick up daily from 11am - 3pm. Please click here for details.

QUESTIONS?
Please contact us at tourandtasting@jacuzziwines.com or 707.931.7576